Bad Bunny may have had the time of his life on his record-breaking “World’s Hottest Tour,” but some unlucky fans felt the sting of some filthy marketing.
The reggaeton superstar wrapped up his international stadium tour, which saw the Puerto Rican singer play shows across North and Latin America, on Saturday at the historic Estadio Azteca in Mexico City, the second of two shows on the spot.
“Thank you Mexico!!! Thank you America for the best experience of my life!!!!” Bad Bunny tweeted in Spanish on Sunday. “I will keep this tour in my heart forever. From Puerto Rico to the whole world.
However, Bad Bunny’s concert at the Estadio Azteca on Friday left a sour aftertaste for some fans. Several were denied entry to the concert after an abundance of counterfeit tickets overwhelmed Ticketmaster’s system, causing some genuine tickets to be cancelled.
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Ticketmaster México accuses the increase of false admission tickets denied
Ticketmaster Mexico released a statement on Saturday address the Bad Bunny concert admission fiasco.
“Ticketmaster apologizes to fans and announces a refund for customers who purchased legitimate tickets and were unable to access today’s Bad Bunny concert,” the company wrote in Spanish on Twitter.
The ticket retailer went on to explain that an influx of fraudulent tickets was the main cause of some spectators’ botched entry.
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“The access issues were the result of an unprecedented number of counterfeit tickets being presented, which caused an extraordinary crowd and intermittent operation of our system,” the company continued. “This created confusion and complicated admission to the stadium, with the unfortunate consequence that some legitimate ticket holders were denied entry.”
Ticketmaster México added that it was working with Mexico’s Federal Consumer Attorney’s Office to “clarify the facts, assist and respond to affected consumers.”
Bad Bunny fans react to ticket drama with tears and defiance
For those on the receiving end of the Ticketmaster ticket debacle, the Bad Bunny concert quickly turned into a frenzy.
A video, shared by Twitter user @MonickHuitron, shows a huddled group of fans singing outside. “It is not normal,” @MonickHuitron wrote in Spanish. “A collective request for a million dollars is coming.”
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Another video on Twitter shows what appears to be a fan attempting to walk through a door. According to Billboard, some fans on site “climbed the main gates of the stadium trying to get in” and were then blocked by security personnel.
“It’s chaos! » Ana Rent tweeted alongside the video in Spanish.
Valeria Carrillo, a distraught fan who came to the show from the Mexican island of Isla Mujeres, says Billboard Español she spent over 9,000 Mexican pesos (about $455) on her ticket.
“I didn’t come all the way from Isla Mujeres for this to happen to me!” she said in tears.
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Despite the Ticketmaster drama leading up to the “World’s Hottest Tour” finale, Bad Bunny fans were treated to a star-studded special guest list on Friday and Saturday.
The “Un Verano Sin Ti” singer brought a number of his famous friends to join him on stage, including raw alejandro, This Saumet stereo bomb, Jay CortezMora, Sech, Jowell & Randy, and Gabriela Berlingeri.
Bad Bunny’s “World’s Hottest Tour” began in August and followed the singer’s “El Último Tour del Mundo”, which ran from February to April and grossed $116.8 millionaccording to Billboard.
The “hottest tour in the world” generated $232.5 million on its US leg, Billboard reported in October, becoming “the biggest tour by a Spanish-speaking artist in Boxscore history”. He is also the only artist to have launched two $100 million tours in the same year.
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